About All-Travel
Where Expertise Meets Personal Service
At All-Travel, we believe that no two travelers are alike—and neither are their journeys. Since 1984, we’ve been crafting personalized travel experiences that are as unique as the individuals we serve. With headquarters in West Los Angeles and storefront offices in Dublin and Canton, Ohio, as well as Fountain Hills, Arizona, we’ve grown into a trusted, full-service agency with global reach and a personal touch.
Who We Are
We’re not just a call center. We’re a team of 48 travel professionals, each bringing an average of 26 years of industry experience and a shared passion for travel. Collectively, we’ve journeyed to over 118 countries and sailed on 22 different cruise lines—so when we offer advice, it’s based on firsthand experience, not a script.
Our strength lies in listening first, then curating itineraries and travel solutions that align with your interests, needs, and dreams. Whether you’re looking for a luxurious river cruise, a tailor-made land journey, a group getaway, or an all-inclusive escape, our white-glove service begins long before you board a plane—and doesn’t end when you return home.
Our Expeprtise
Bespoke. Insightful. Trusted.
We specialize in luxury travel, cruises, escorted tours, and custom land programs, with deep expertise in matching clients with the right travel experiences and providers. We have long-standing relationships with the industry’s most respected brands, allowing us to unlock exclusive amenities, upgrades, and insider access for our clients.
What Sets Us Apart:
- Personalized Service – We take time to get to know you and your travel preferences to ensure each trip feels tailor-made.
- Experience-Based Recommendations – Our team has traveled the world, offering genuine insights you can’t find online.
- 24/7 Support – From pre-trip planning to en-route assistance, we’re always just a phone call or email away.
- Unmatched Value – Thanks to our industry relationships, we deliver exceptional experiences at exceptional prices.
Signature Travel Network Membership
We are proud members of the Signature Travel Network, a consortium of over 6,000 travel professionals boasting a combined buying power of more than $5 billion. Signature has partnered with over 1,450 of the top cruise lines, tour operators, specialty suppliers, destination specialists, tourism boards, air consolidators, car rental companies and hoteliers.
This partnership allows us to offer a wide range of unique privileges such as incredible savings on luxury cruises—up to 75% off—as well as value-added specials like free breakfast for two daily at over 1100 hotels worldwide, complimentary private shore excursions, and so much more. This membership provides direct benefits to you, our valued clients.
Our Achievements
Recognition That Reflects Our Commitment
We’re proud of the accolades we’ve received over the years, not for the sake of awards—but because they reflect our clients’ trust and satisfaction.
Awards and Industry Recognition:
- Signature Travel Network Member – A top-producing member of one of the most prestigious travel networks globally
- Top Producer Awards from major cruise lines, tour operators, and resorts, including:
- Viking Cruises
- Silversea
- Regent Seven Seas
- Oceania Cruises
- Tauck Tours
- Globus Family of Brands
- “Best of the Best” – Recognized multiple times as a top-performing agency in national and international programs
Our Services
Full-Service. High-Touch. Client-Focused.
Whether you’re planning a milestone celebration, a multigenerational family getaway, or a once-in-a-lifetime expedition, we offer full-service support to bring your vision to life. Our clients count on us for:
- Luxury cruises and private yacht charters
- Custom land tours, both domestic and international
- Group and incentive travel
- Family and multigenerational travel planning
- Honeymoons and romantic getaways
- Exclusive access to elite programs, such as Signature’s Hotel & Resorts Collection
We also provide concierge-level support for every trip, including:
- Airfare coordination
- Insurance and travel protection plans
- Pre- and post-cruise stays
- Dining and entertainment reservations
- Visa and documentation assistance
Our Commitment
It’s About the Relationship, Not Just the Booking
At All-Travel, we pride ourselves on building long-term relationships, not one-time transactions. That’s why 94% of our clients report complete satisfaction with their experience. We measure success not just by miles traveled, but by the trust we’ve earned over four decades.
We’re not here to sell you a trip—we’re here to design the best version of your journey, backed by our integrity, professionalism, and genuine love for travel.
Let’s Create Your Next Adventure
Whether you’re a first-time client or a long-time traveler with us, we invite you to experience the All-Travel difference. Reach out today, and let us show you how extraordinary your next journey can be—with us by your side every step of the way.
In a world where search engines and AI offer quick travel suggestions, we offer something far more valuable: a real relationship with a seasoned Travel Advisor. Our clients return to us time and again because we deliver personalized experiences, trusted guidance, and peace of mind.
Thanks to our strong partnerships with top luxury travel providers, we’re able to offer exclusive perks and swiftly resolve any challenges that may arise—before, during, or after your trip.
Our Credo
- To connect you with a fully trained, knowledgeable Travel Advisor
- To listen closely and advocate for you throughout your travel journey
- To build a personal, long-term relationship centered on trust and care
Our Service Values
- You are the reason we’re here—your needs always come first
- We go beyond the booking to understand what truly matters to you
- We’re with you every step of the way—before, during, and after travel
- We stand by our recommendations and handle every detail with care
- We act as your advocate, ensuring a seamless and stress-free experience
- We adapt quickly to market changes, always keeping your best interests in mind
- We invest in ongoing training and a positive culture for our team—because better advisors create better travel
Why Travel with Us
Travel Elevates
We believe that travel is more than a vacation—it’s a chance to grow, connect, and be inspired. At All-Travel, we’re committed to making every journey enriching and effortless. Wherever you’re headed, we’re by your side to ensure it’s everything you imagined—and more.
Privacy Policy/Statement
Simply stated, ALL-TRAVEL does not disclose or disseminate any information that it receives from you! Our site’s registration form requires users to give us contact information (like their name, phone and email address) and demographic information (like their city, state and zip code). We use this information in two ways. First of all, it allows us to efficiently respond to your travel inquiries. We are able to provide you with fast and accurate information if we know where you’re departing from. Many times, we receive email requests with very little information. This slows the process down. If we have certain information at the outset, we can respond quickly to your requests. Secondly, we use the contact information to send you updates on travel deals and specials. We DO NOT sell or trade our mailing lists! To stop receiving our emails, please click the link found at the bottom of each email or update your account preferences. All-Travel is owned and operated by EJM Enterprises.
Terms & Conditions – Agreement between Customer and All-Travel
By choosing All-Travel to plan your vacation, you signify your agreement with the following terms and conditions:
Travel Documents: You agree to review your itinerary and other travel documents for accuracy and to inform us promptly of any issues. The names on your documents must match your government-issued ID.
Agent for Suppliers: “All-Travel,” “Creative Vacations,” “Palmer Vacations,” and “AZ Trails Travel” are wholly owned by EJM Enterprise, a Calif Corp doing business as All-Travel. All-Travel acts solely as a sales agent for the airlines, hotels, car-rental companies, tour operators, cruise lines, and other service providers identified in your itinerary, confirmation, or travel documents (collectively, “Suppliers”). We are not responsible for the acts or omissions of the Suppliers, including their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.
Risks of Travel and Release: We assume no responsibility for and shall not be liable for the acts or omissions of any other party not under our control, or for any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations.
For information related to such dangers, we recommend visiting the State Department travel website at travel.state.gov. Click “Find International Travel Information,” then “Country Information,” and enter the name of your destination country. For medical and health information, we recommend visiting the Centers for Disease Control website at cdc.gov/travel, then clicking “Destinations” and selecting your destination country.
It is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions.
YOU HEREBY EXPRESSLY ASSUME ALL OF THESE RISKS AND DANGERS, AND YOU HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE, AND HOLD US, AND OUR AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES, HARMLESS AGAINST ANY AND ALL LIABILITY, ACTIONS, CAUSES OF ACTION, SUITS, CLAIMS, AND DEMANDS OF ANY KIND AND NATURE WHATSOEVER WHICH YOU NOW HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR IN CONNECTION WITH THESE RISKS AND DANGERS.
Entry & Re-entry Rules: You assume full and complete responsibility for checking and verifying all passport, visa, vaccination, or other entry requirements for your destination and connecting points. You are also responsible for reviewing all conditions regarding health, safety, security, political stability, and labor or civil unrest at your destination. Please note that rules are subject to change for both foreign and domestic travel. Many countries require your passport to be valid for six months or more after your date of entry. Some countries will not admit persons convicted of a crime. Some countries require both parents’ consent for minors to travel.
Fees and Price Drops: You agree to pay the travel planning, change, and other fees listed at All-Travel.com. All of our fees are non-refundable. If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it, and a fee may apply. We do not guarantee any refunds or successful rebooking.
Price Increases: Travel arrangements involving airline and cruise components are subject to Suppliers’ supplemental price increases that may be imposed by the Supplier and/or government, even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.
Reservation Rule Violations: You agree not to purchase a ticket or tickets containing flight segments that you will not be using, such as “point-beyond,” “hidden-city,” or “back-to-back” tickets. You further agree not to purchase a round-trip ticket that you plan to use only for one-way travel. You acknowledge that airlines generally prohibit all such tickets, and therefore we do not guarantee that the airline will honor your ticket or tickets. If you do not use one of the flights in your reservation, the airline may cancel your remaining itinerary and may confiscate your frequent flyer points. You agree to indemnify us against airline claims for the difference between the full fare of your actual itinerary and the value of the ticket or tickets that you purchased.
Insurance: For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. No representation or description of insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance, or for any denial of claim by a travel insurer as it relates to COVID-19 or any other claim under the policy.
Credit Card Merchant: We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.
Website: This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.
All-Travel may revoke customer’s ability to use the Site at any time and for any reason (or no reason). All-Travel may amend these terms and conditions at any time. All amended terms and conditions shall automatically be effective upon being posted by All-Travel to the site. Accordingly, customers should check the site frequently for any changes to these terms and conditions. These terms and conditions may not be otherwise amended except in a writing signed by an authorized officer of All-Travel.
The purpose of this site is to provide the traveling public with information we believe to be accurate to assist them in planning and arranging vacations.
Information on this web site has been provided from a variety of travel companies and other information sources. We cannot independently call or verify the accuracy of our travel suppliers’ information nor warrant their accuracy or completeness. All information, prices, and availability are subject to change without notice. We recommend you use this site to begin your travel planning process and follow up with personal contact with an All-Travel consultant. If you purchase travel products featured on this web site, you are subject to the availability, terms and conditions of the third-party travel company. All-Travel is not responsible for any typographical errors, incorrect prices, price changes, and/or offer withdrawals for the offers and materials listed on this site.
Jurisdiction; Dispute Resolution Policy; Limitation on Claims: You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident. You acknowledge that this expressly limits the applicable statute of limitations to one year. You and your guests agree that all travel purchases shall be governed by, construed in accordance with, and enforced under the internal laws of the State of California, where All-Travel is headquartered.
You and your guests acknowledge and agree that any proceeding to resolve or litigate any dispute arising hereunder will be conducted solely on an individual basis. You and your guests shall not seek to have any dispute heard as a class action, representative action, collective action, or private attorney-general action. You and your guests further acknowledge and agree to be bound by the terms of the Dispute Resolution Policy as posted on the All-Travel Terms and Conditions.
NO PURCHASER SHOULD RELY UPON REPRESENTATIONS OTHER THAN THOSE INCLUDED IN THIS CONTRACT.
Purchases, benefits, and transactions are facilitated by EJM Enterprises, a Calif Corp “EJM”. EJM is located at 2001 S. Barrington Avenue, Suite 315, Los Angeles, CA 90025. EJM is a registered seller of travel in California #CST 1015834-10. EJM is a participant in the California Travel Restitution Fund. Registration as a seller-of-travel.
The Client understands and accepts the All-Travel Terms & Conditions and Privacy Policy as part of the Client Service Agreement, which are incorporated herein by reference.
Version: May 2026
Cancellation & Change Fees
Please note that once deposit and/or full payment have been applied cancellation or change fees will apply.
Cancellations: Passengers will be charged a per person agency fee PLUS any supplier fees to cancel. Fees will vary by supplier and date of cancellation. Once issued, airline tickets are non-refundable, changes can be made but the airlines have fees to change starting at $200 per person plus any difference in fare.
Changes: Any changes made will incur a per son agency fee PLUS any supplier fees. Once issued airlines tickets are non-refundable, changes can be made but the airlines have fees to change starting at $200 per person plus any difference in fare.
Agency booking, change, and cancel fees are non-refundable and are in addition to the supplier rates and policies. Refer to the supplier brochure for general information, terms and conditions, and their change/cancel policy. Rates are subject to change until paid in full.
The inclusion of any link to a third party site does not imply endorsement by All-Travel. Your linking to any third party sites is at your own risk. You agree that All-Travel will not be liable for any loss or damages you or any third party may suffer in connection with third party pages or sites.
The purchase of travel insurance that protects the consumer against many of the foregoing described potential losses is highly recommended and can be purchased from the entities at the time the travel arrangements are purchased.
Your Comments or Feedback About All-Travel
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David Van Ness, Vice President |